There are frequent "phishing" messages sent via email. These are malicious schemes intended to collect personal information.
The clear indication of fraud is that no legitimate service provider will call or email to ask you to provide a password or date of birth.
If you suspect fraud, you should contact the service provider using contact information that you already have and know to be true - never use the information or links in the email since these may lead to fraudulent sites or answering services.
“Phishing” – attempting to obtain private information through deception - is common around the holidays, especially since criminals know that many folks order merchandise on line. During this busy time they masquerade as banks and others ‘concerned’ about your accounts, recent transactions etc. just to lure you into providing snippets of personal information. Phishing can also occur through other communications such as telephone calls and most recently text messages.
If you believe that you are receiving a legitimate communication from your bank or credit card company look up the customer service number on your credit card or on a bill – never use a number provided in the email or communication.
Call customer service and confirm before you take any action requested through an email.
Note: Information Technology will never ask you for your password for any system. Never provide your password to anyone!