Newbury College is unable to support hardware or software related problems with student owned computers. We will do our best to provide advice to help resolve student computer issues, however, our primary objective is to connect students to the campus WiFi network. However, if a problem arises with a laptop that is hardware or software related, for example, a hard drive failure or an MS Office problem, the student will be referred to an off campus resource. If the computer is still under warranty, please contact the appropriate vendor support. Below are potential vendors to help solve hardware problems for computers not under warranty:
Via phone: MicroCenter Tech Support: 1-800-207-3434
On Site: Geek Squad 1-800-433-5778
Please contact the Help Desk by sending an e-mail to firstname.lastname@example.org, or visit the IT office in the Academic Center, room 003.